Drop ship terms and conditions

1. Terms of contract :
These Terms & Conditions of Sale apply to all goods supplied by Whaleycorn Drop Shipping; they do not affect your statutory rights.
Any order placed by you for goods advertised on our website is considered an offer by you to purchase the goods in your order.
No contract exists between you and us until we have received and accepted your order.
Each time you place an order, you will receive an automated email confirming this.
The notification of receipt is not a confirmation that the order has been accepted.

2. Description and Price of Goods
We have taken every care to describe and show all items as accurately as possible. Despite this, slight variations may occur.
Colours are a subjective matter and also due to camera and monitor settings we can never guarantee the colours will be exactly as you see them in the listings.
The price displayed included shipping and VAT. Next day delivery is an available add on for £5.00.
Every effort is made to ensure the prices shown on the website are accurate at the time of placing an order.
If an item has been under priced in error, we will contact you, the following three options will be available:
Placement of a new order at the correct price of the goods;
Cancellation of the entire order;
Cancellation of your order for the mis-priced goods and reconfirmation of your order for the correctly priced goods.
If you do not choose one of the three available options within 14 days, your order will be cancelled. Any payment received
from you with respect to the cancelled item(s) will be credited back to your original method of payment.
We respectfully ask all customers to price our products around the RRP provided. This is to ensure the products are not devalued
and all customers can fairy compete.

3. Payment :
Payment for any orders placed must be completed with PayPal.
All transactions will be in pounds sterling
No goods will be despatched until payment has been made in full, and the funds have cleared.

4. Delivery
Delivery will be made to the address placed with the order that you complete at checkout.
Standard delivery includes most UK mainland addresses only.
All deliveries are made between Monday and Friday, no deliveries are attempted at the weekends or bank holidays.
Standard delivery will be 48hr Parcelforce tracked and signed for with an expected dispatch time of 48hrs for any orders placed before 2pm excluding weekends.
All drop ship orders will require separate orders for each individual customer, multiple items going to the same customer can be completed in the same order.
If the courier is unable to deliver due to no one at home, a calling card will be left and / or the parcel will be attempted for delivery with a neighbour.
All orders will require a signature on delivery, this is mandatory and a parcel cannot be delivered without being signed for.
Orders that are refused at the point of delivery, or fails to be delivered, or if the order is cancelled and the item is returned, Whaleycorn ltd will refund the original sum paid within 30 days of the order being returned less the original cost of postage plus the return cost of postage along with our restocking fee of £10.00 inc VAT.
By exercising your right to cancel, you will be required to return the item at your own cost, Whaleycorn ltd will deduct the £10.00 inc VAT restocking fee from your refund.
Whaleycorn Ltd retains ownership of all items until they have been delivered to the recipient (either directly, or by leaving them with a neighbour).
Once the order has been delivered, the risk of damage or loss of the item passes to the recipient.

5. Refund Policy
Eligible refunds will usually be refunded within 3 - 5 days, the refund will be to the original method of payment made.

6. Faulty or damaged items
If your customer receives faulty or damaged item/s on arrival, you must notify us by email (info@whaleycorn.co.uk) within 48 hours of receipt of the item/s.
We would also request photographic evidence of visible faults/damage.
Verified claims will be offered a replacement which will be sent with an expected delivery time in line with placing the original order.
Me may or may not require the original order or part there of to be returned, verified claims would be exempt of return shipping costs.

7. Images
Main mages and secondry on the website and the main images in the drop ship area of website remain the Intellectual Property of Whaleycorn Limited.
Drop ship customers will have the option to use the secondry images in the drop ship area of the website to advertise and promote the products.

8. Governing Law and Jurisdiction
These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract.

9. Protecting Your Security
All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.